Vor wenigen Tagen sollte ich eine Mail von Geocaching.com erhalten, die jedoch bei Gmx als Spam ausgefiltert wurde. Ich wollte die Leute bloß darüber informieren, dass ihre Mails von einem wichtigen Provider als Spam erkannt werden, damit die etwas in ihren Mails ändern können. Doch stattdessen erhielt ich freundliche Ratschläge, was ich alles tun möchte. Das ist allerdings witzig, damit bürdet Geocaching.com seinen Usern die eigene Arbeit auf ...
Gesendet: Donnerstag, 17. Dezember 2015 um 00:27 Uhr
Von: "Geocaching HQ Support" <conta1ct@ground1speak.com>
An: myself@fantasy1mail.de
Betreff: Update on Your Request
Hello Chactory,
Thanks for reaching out to Geocaching HQ.
I'm sorry that you are having problems receiving emails. There are a few reasons why this may be happening.
Since our community is so large we send a lot of emails every day. Some email providers will occasionally throttle or blacklist Geocaching.com's emails because they do not distinguish between solicited and unsolicited bulk email. If this happens you can contact your email provider about this issue. Sometimes they will want our email server's IP address: 66.150.167.157, 66.150.167.158, 66.150.167.160, and 66.150.167.161 These are the originating IPs for all mail from Geocaching.com.
Please also create a filter in your Inbox settings which allows all emails from " [Link nur für registrierte Mitglieder sichtbar. ]".
In addition, email providers sometimes update their own sites, such that emails received in the past start filtering into the Spam folder, I recommend that you check the Spam folder for these missing emails.
I hope this helps, but, if neither of these suggestions helps you to resolve this issue, please reply. I will troubleshoot further for you.
Best,
C...
Community Manager
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